Cabin rentals may seem like they are a simple thing to do on the business aspect and customer aspect but overall it sometimes can be a complicated thing to follow. The first box in our value chain analysis is purchasing the supplies such as the furnature for our cabin. The type of information system that you would use for that is the transaction process. Even though our customer is not paying for this step , we in the end are purchasing something there for we are using the transaction process. After our cabins are up to standard, we then advertise them and bring our customers in to purchase a stay. This step includes the customer relation system. Our employee is speaking with the future customer to figure our whether they are interested or not. After that, if they are interested we then bring them in to find out which dates they were looking at for their vacation time. This step is called the Decision support system. This gives the customer information about their cabin and then helps them with decision on which dates and what cabin. Then, after they pick dates, we then start another transaction process which, is the same as stated before. We figure out what type of payment they are wanting to pay with and complete the transaction. After the transaction is complete, our customer can then have their vacation. This would be considered the functional area system. The functional area system meaning that where the customer stays, as in the cabins, is considered the work area, the " functional area of the firm". After the customer finishes their stay at our cabin, when then have then fill out a "rate card" that allows us to see what our customers think we need to improve on. This is the customer relation system as well because we are communicating with our customers.
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